Hello, I'm jessica:


Empathy, creativity, and collaboration are the keys to better business and a better world. As Partner at Journey, I help teams bring these values and capabilities into their organizations, fostering human-centred culture and innovation from within.

With expertise in ethnographic research, experience design, and lean methodologies, I've founded award-winning companies that have served over a million people worldwide.

I am an observer of the world, design thinking educator, real-time sketchnoter, and visual storyteller of the real and imagined.


Companies I've worked with

Selected press

design safari

Capturing moments of great (and not-so-great) experiences in the wild.